Payment Policy for Surimaaster
Effective Date: January 7, 2025
At Surimaaster, we aim to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, payment processing, and security measures when purchasing products from Surimaaster.
Accepted Payment Methods
We accept a variety of secure payment methods to make shopping with us convenient:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: PayPal provides an easy and secure way to pay for your order. If you already have a PayPal account, you can use it to make purchases.
- Apple Pay: Apple Pay is available for customers shopping on compatible devices.
- Google Pay: Google Pay is another quick and secure payment method for mobile users.
All payments are processed through secure payment gateways to ensure the protection of your financial data. We do not store your credit card information, ensuring privacy and security.
Payment Authorization
Once you place an order, your payment details will be processed immediately through our secure payment systems. The transaction will only be authorized if the payment is successfully processed. If there is an issue with your payment, such as an insufficient balance or expired card, your order will not be completed.
Authorization Process: In certain cases, if the payment provider requests, we may need to verify your payment information. This verification process can take additional time and may delay the shipment of your order.
Billing Information
When making a purchase, you are required to provide accurate and up-to-date billing information, including your name, address, phone number, and email address. This information is used to ensure that your payment is processed correctly, and it is kept confidential and secure according to our Privacy Policy.
Currency and Prices
All prices listed on our website are in USD (U.S. Dollars). We make every effort to ensure that the prices on our website are accurate. However, in the event of a pricing error, we reserve the right to cancel or adjust the order, and we will notify you of any changes before processing the payment.
Refunds
Refunds are issued based on our Refund and Returns Policy. If you qualify for a refund, the amount will be credited to the original payment method you used at the time of purchase. Please allow a few business days for the funds to be credited back to your account, depending on your payment provider’s processing times.
Security Measures
We take your security seriously. All payment transactions are encrypted and processed through trusted, secure third-party gateways to ensure that your financial details are protected. We also employ fraud detection tools to prevent unauthorized transactions.
PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to provide secure payment processing and protect sensitive customer data.
Payment Errors
If an error occurs during the payment process, please contact our customer support team immediately at info@surimaaster.com. We will assist you in resolving the issue.
Contact Us
If you have any questions or concerns regarding our Payment Policy, please reach out to us:
Surimaaster
Street: 286 Brookside Cir, Florence, Massachusetts (MA)
Phone: (413) 586-0590
Email: info@surimaaster.com
Website: surimaaster.com